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UAW-FCA-Ford-General Motors Legal Services Plan

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  • 2 days ago

    Contact Center Operations Manager

    UAW-FCA-Ford-General Motors Legal Services Plan - Detroit, MI, United States
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    Contact Center Operations Manager Location:Detroit Metropolitan Area (Hybrid) The UAW-FCA-Ford-General Motors Legal Services Plan is seeking an experienced Contact Center Operations Manager to lead our Member Intake Department and drive continuous improvement in service quality, operational performance, and the member experience. Our Member Intake Department serves as the first point of contact for thousands of members seeking legal assistance each year. Representatives verify eligibility, ...

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