Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Job Title: Senior Manager - Investment Funds Oversight
Function: Asset Management
Team: Investment Funds Oversight
Job Location: Mumbai
Shift Hours: UK

Overall Job Purpose:
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

This role leads the day to day operations for Investment Funds Oversight function, getting involved in the operation of the Prudential onshore unit-linked funds, including the controls framework, change programmes and pricing oversight. Oversight of our third-party pricing agent including daily price checks, periodic monitoring, handling of pricing errors, and liaising with TPA on any element of their work for M&G in relation to the Prudential funds.

Key Responsibilities/ Accountabilities:
This role involves applying strong numerical and analytical skills, and previous practical experience in the UK financial services industry is essential, particularly with unit-linked funds. Responsibilities include:

• Overseeing the daily operation of unit-linked funds, across different systems and operating models, including review and approval of trades and internal/external cash transfers.
• Analysis and production of unit-linked fund data.
• Operation & maintenance of controls.
• Handling complex processes, and suggesting improvements, or helping design new solutions to meet business objectives.
• Handling pricing errors, including sourcing transaction scans, and calculating customer compensation.
• Performing complex reconciliations in pControl, and in supporting Excel workbooks.
• Investigating issues and handling complex queries, through to resolution.
• Disseminating quality information to internal stakeholders.
• Maintaining good working relationships with various internal stakeholders, including other teams within Asset Management Operations, Finance and the M&G Life business.

Knowledge, Skills, Experience & Educational Qualification
Must-Have Skills:

• Previous experience of performing or overseeing fund pricing, with a good understanding of NAV components.
• Experience of different fund and asset types, and of valuation methodologies.
• Good knowledge of UK regulatory & legislative requirements.
• Working knowledge of different systems and control frameworks.
• Strong analytical skills, with good attention to detail.
• Experience working with third party relationships.

Essential Skills

• Ability to operate autonomously and work with a high degree of trust and empowerment.
• Strong analytical capability to investigate issues and drive resolution.
• Confidence in making informed, bold and accountable decisions.
• Clear and concise communication style appropriate for technical and non-technical audiences.
• Ability to build strong relationships and influence across multiple stakeholders.
• Focus on continuous improvement and strengthening of controls.
• Ability to cut through complexity and identify key issues quickly.
• Demonstrates accountability for defined areas of expertise or team delivery.
• Applies deep technical or managerial knowledge to solve complex issues.
• Operates with autonomy and trusted judgement.
• Contributes significantly to business outcomes within a defined scope.
• Provides guidance and expertise to others while influencing broader decision making.

Experience:

• 6-10 years of experience in financial services. Min 4 years of experience in Fund accounting oversight and supervisory or managerial role.

Educational Qualification:

• Graduate/Postgraduate in Commerce, Accounting, or Finance. Professional certifications (e.g., CFA, CA, MBA Finance) are a plus.
• Relevant IOC or Investment Management qualification / Certification would be desirable.
• Investment management or fund accounting qualification ideal, or otherwise qualified by significant relevant experience.

M&G Behaviours relevant to all roles:
Tell it like it is: Respectfully speaking up to create better ways forward - both direct and empathetic
Own it now: Putting your name on things with confidence to drive progress and results quickly
Move it Forward Together: Forming cross-functional teams to seize the right opportunities and solve real problems.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.