Description

Role Summary

We are sourcing an experienced Program Manager to lead an end-to-end digital transformation program, onsite in Singapore, for a confidential public sector end client. The role owns program governance, stakeholder management, delivery execution, risk management, and go-live success across multiple workstreams and service lines. This is a client-facing leadership role requiring strong executive presence and delivery ownership.

Key Responsibilities

• Own overall program delivery and governance for the transformation program.
• Drive executive reporting and steering committee reviews with client leadership.
• Manage risks, issues, dependencies, and escalations across the program.
• Lead cross-functional teams spanning application delivery, infrastructure, quality assurance, DevOps, and business teams.
• Manage planning, estimation, release management, cutover, and go-live activities.
• Coordinate with client stakeholders, partner vendors, and offshore delivery teams; own delivery reporting.
• Track and report on schedule, scope, budget, quality, and overall delivery health.

Required Qualifications & Experience

• Extensive, demonstrated experience leading large-scale enterprise transformation programs, with a track record of program ownership at a senior/leadership level.
• Proven ability to manage executive-level client stakeholders and steering committees.
• Strong command of Agile delivery and release management practices.
• Demonstrated experience planning and estimating across multiple parallel releases.
• Hands-on ownership of risk, issue, and dependency management at program level.
• Experience managing cutover and go-live activities for multi-release programs.

Good to Have

• Experience managing multi-technology integration programs with cross-team/cross-vendor collaboration.
• Exposure to business process management (BPM) or workflow automation platforms such as Appian or similar.

Core Competencies

• Strong executive presence and stakeholder credibility.
• Excellent communication and negotiation skills.
• High ownership, strong team management, and delivery focus.

Key Success Metrics (for candidate evaluation)

• Track record of on-time delivery of program milestones.
• Demonstrated success in go-live and stabilization phases.
• Strong risk and dependency management experience.
• Evidence of high client/stakeholder satisfaction in prior engagements.
• History of delivering business and transformation outcomes.