Description

The Catholic Charities Food Pantry Network serves the food insecure at four locations throughout Greater Boston and provides additional services to external partner organizations. The Food Pantry Program Manager is an operations focused leader responsible for managing the operational, logistical, and administrative functions that support Catholic Charities food security programs and management of the Yawkey Food Pantry. This role ensures that food sourcing, storage, distribution, partnerships, compliance, and reporting processes all run efficiently and at-scale. The Program Manager works closely with the Director of Food Security to move strategy into action, drive continuous improvement, guarantee highquality service delivery across programs, translating to compassionate food security resources to the clients.

Requirements

QUALIFICATIONS

Bachelor’s degree in supply chain management, Public Administration, Nonprofit Management, Nutrition, Public Health, Social Work, or related field. Master’s degree preferred.
Minimum of 8–10 years of experience in operations, logistics, food systems, food security, agriculture, nutrition, or humanitarian/development programming or largescale program management. Strong understanding of food supply chains,food systems,storage and transport operations, compliance, and safety standards. 
Demonstrated experience supervising staff and managing crossfunctional teams.
Excellent analytical, troubleshooting, and processimprovement skills.
Experience working with donors, government institutions, and external partners.
Proficiency in additional languages is preferred.
Knowledge of food safety regulations and inventory management systems required.
The ability to bend,reach and lift 65 pounds without the use of an assistive device.
ServSafe certification is preferred or willingness to be trained in food safety for food handlers.
Ability to manage highvolume, fastmoving operations in a complex, multicultural environment.
Strong communication,relational, strategic thinking and problem-solving skills.
Works well independently and as part of a team. Supports other pantries as needed,including participating in the physical demands of the role, and flexibly accommodating pantry or volunteer group needs as required.
Commitment to equity, community needs, and service quality.
Experience with Salesforce, Microsoft Office Suite, including Excel and Outlook. Willingness and ability to learn internal software systems for scheduling and inventory.
A valid license with 5+ years of driving experience, good driving record and willingness to drive 16' and 26' trucks and pantry vans. Must be comfortable driving on highways and interstates.
May require travel to program sites or partner locations which may include occasional weekend or evening hours