Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...

Join Maximus as a Customer Service Representative II in Batavia, NY, and help individuals and families access the healthcare coverage they need. In this rewarding role, you'll assist consumers with NYSOH enrollment, explain healthcare coverage options, and conduct outreach to help clients select a Managed Care Plan that best fits their needs. If you enjoy helping others and making a positive impact in your community, we'd love to hear from you. Position Details:Full-time, onsite position locate...

Maximus is currently hiring Bilingual Customer Service Representatives to join our team in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing customer care and enrollment services via telephone, IVR and web based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. We are currently hiring to fill Full-Time positions where wor...

Maximus is currently hiring Customer Service Representatives to join our team in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing customer care and enrollment services via telephone, IVR and web based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. We are currently hiring to fill Full-Time positions where workers will ...

Maximus is currently hiring a Quality Assurance Manager to support a Medicaid Eligibility program within the State and Local sector onsite in Topeka, KS. The Quality Assurance Manager will oversee quality assurance programs, ensure compliance with contractual and regulatory standards, and drive continuous improvement initiatives across operations. In this role, the Quality Assurance Manager will monitor performance, analyze quality trends, implement corrective actions, and leverage standardized ...

Maximus is hiring a Call Center Manager to support a Medicaid Eligibility program within the State and Local sector onsite in Topeka, KS. Medicaid Eligibility involves reviewing and determining eligibility for public assistance programs such as Medicaid, SNAP, and TANF, often in coordination with CHIP and WIC. When individuals apply for these services, our teams conduct comprehensive eligibility reviews to ensure accurate and timely determinations. *This position is contingent upon contract awa...

Maximus is currently hiring Customer Service Representatives to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Please note, these are full-time, hybrid roles- you will begin training on site for the first wee...

Maximus is currently hiring Bilingual Customer Service Representatives (Spanish English Calls) to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Please note, these are full-time, hybrid roles- you will begi...

The Customer Service Representative - Eligibility Specialist (ES) is responsible for receivinghighvolume,oftenback-to-back,inboundcallsaboutMedicaid,Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls,a Customer Service Repis expectedtoalso process a...

The Customer Service Representative - Eligibility Specialist (ES) is responsible for receivinghighvolume,oftenback-to-back,inboundcallsaboutMedicaid,Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls,a Customer Service Repis expectedtoalso process a...