Description

Multigate is a licensed Treasury & Trade OS company that provides treasury management and cross-border payment infrastructure for businesses trading with and across Africa. Founded in 2017, our mission is to empower business by providing innovative treasury and cross-border trade solutions that break boundaries and drive growth across Africa. Our Treasury & Trade OS powers:

• Multi-bank Connectivity
• Cash Management
• Liquidity Management
• FX & Payments
• Trade Finance Management
• Supply Chain Finance

Mission for this Role

The Product Manager will drive the development and enhancement of modules within the Treasury & Trade OS. This role requires driving product vision, strategy, and execution while ensuring alignment with market needs and business goals through close collaboration with cross-functional teams. The Product Manager will translate complex financial workflows into well-defined product requirements and ensure high-quality, predictable delivery in collaboration with Engineering, Design, Compliance and Commercial teams.

Key Outcomes

• End-to-End Feature Delivery:
• Translate strategic priorities into actionable product requirements.
• Write clear PRDs, user stories, and acceptance criteria.
• Prioritise and manage backlog effectively.
• Lead sprint planning and release coordination.
• Cross-Module Coordination:
• Work across modules (Treasury, FX, Payments, Trade Finance, and Supply Chain Finance)
• Ensure feature alignment and avoid workflow fragmentation.
• Support integration consistency across the OS.
• Enterprise Workflow Translation:
• Understand treasury, trade, and finance team workflows.
• Convert operational needs into intuitive product flows.
• Support configuration logic for multi-entity, multi-bank environments.
• Regulatory & Compliance Alignment
• Collaborate with the Compliance Division to ensure product updates meet regulatory standards.
• Embed control logic into feature design.
• Support audit readiness and documentation clarity.
• Performance & Delivery Metrics:
• Monitor feature adoption and usage.
• Track release velocity and predictability.
• Identify bottlenecks and improve execution efficiency.

Competencies (Must-Have Skills & Behaviors)

• Product Strategy & Vision: Ability to define clear product roadmaps, conduct market analysis, identify trends and competitive landscapes, and develop compelling business cases for new initiatives
• Product Lifecycle Management: Expertise in leading end-to-end product development from concept to launch, including feature prioritization, user acceptance testing, and post-launch performance tracking
• Stakeholder Management: Exceptional ability to engage with diverse stakeholders (customers, sales, partners, internal teams) and communicate product vision effectively
• Regulatory & Compliance Knowledge: Deep understanding of regulatory requirements in financial services, particularly in multi-bank connectivity, SWIFT for Corporates, Trade Finance, and Open-Banking
• Financial Acumen: Strong capabilities in financial analysis, pricing strategy development, business model design, and performance metrics monitoring
• Technical Proficiency: Familiarity with Agile/Scrum methodologies, JIRA, data analysis, financial modeling, APIs, and system integrations
• Communication Excellence: Outstanding written and verbal communication skills with the ability to convey complex concepts to diverse audiences and create clear documentation
• Analytical Problem-Solving: Strong analytical mindset with proven problem-solving abilities in complex product environments
• Leadership & Collaboration: Demonstrated ability to lead cross-functional teams and work collaboratively with Engineering, Product Design, Quality Assurance, and business stakeholders

Cultural Alignment (Values Fit)

• Customer Obsession: Centres decisions on customer needs and real problems.
• Excellence in Action: Delivers consistently high-quality, detail-oriented work.
• Agility & Innovation: Adapts quickly, experiments, and iterates based on learning.
• Trust & Accountability: Acts with integrity and owns outcomes transparently.
• Empowerment & Ownership: Takes initiative and enables others to contribute and decide.

Critical Experience

• Bachelor's degree required; MBA or equivalent advanced degree is preferred
• 4-6 years of product management experience with a strong focus on financial services
• Proven track record of managing complex product portfolios and delivering market-leading solutions in fintech, banking, treasury systems, payments, or financial software.
• Deep understanding of treasury management and supply chain finance.
• Demonstrated experience with regulatory compliance and risk management in financial services
• Hands-on experience with modern product management tools and methodologies (Agile, Scrum, JIRA)
• Experience with data analysis and financial modeling in a product management context
• Knowledge of software development processes and technologies relevant to financial services
• Practical understanding of APIs and system integrations

Key Metrics to Track

• % Roadmap delivered on time
• Product adoption rates and user engagement metrics
• Time-to-market for new features and product releases
• Stakeholder satisfaction scores (NPS, CSAT)
• Feature utilization and ROI on product investments
• Sprint velocity and delivery predictability

Benefits

• Competitive compensation package
• Opportunity to work with cutting-edge financial technology in treasury management and cross-border payments
• Global exposure across Switzerland, United Kingdom, Canada, and Nigeria
• Professional development opportunities in a rapidly growing fintech organization
• Collaborative work environment with cross-functional teams
• Impact-driven role shaping the future of treasury management solutions in Africa