Description

Manager, Travel & Expense

US-NY-Seneca Falls

Job ID: 2025-14983
Type: Employee
# of Openings: 1
Category: Finance and Accounting
US-NY-SF-Main Office-F-58

Overview

The Manager, Global Travel & Expense is responsible for overseeing ITT's expense reimbursement process, including ownership and administration of our Concur Expense Management system, and reporting and compliance with ITT's T&E Policies. Additionally, this role will partner closely with our TMC and corporate card provider. The Manager, Global Travel & Expense will lead our T&E team through day-to-day operations. This role will also ensure the execution of the T&E strategy and policy, implement tools, build processes, collaborate cross functionally, while maintaining an exceptional employee experience. The role will report directly to the Director of AP and T&E.

Responsibilities

Lead and develop Travel, Expense, Corporate Cards operations in compliance with internal policies, controls, and procedures

Continuously benchmark and refine policies and procedures to align with business needs, best practices, industry regulations, standards, and trends

Ensure the proper application of ITT's global and any local/regional expense and travel policies and procedures

Act as point of escalation to ensure timely remediation of issues related to Concur, corporate cards, and TMC

Execute on strategic plans to deliver value, scale, and efficiencies while improving sustainability and duty of care

Establish a trusted relationship with cross-functional partners, including HR, Internal Audit, Sourcing, IT, and Finance

Implement key reporting and metrics to monitor compliance, operational efficiency and quality of service; Provide detailed reporting and analysis to senior leadership

Manage, coordinate and support the integration and onboarding of additional business units into Concur, corporate cards and TMC, special projects, analysis and ad-hoc tasks as needed

Identify, propose and execute levers for optimizing processes, communication and savings linked to travel and expenses

Manage the day-to-day operations of the T&E team, ensuring compliance with company policies and procedures.

Responsible for managing Internal Audit Team requests and addressing audit observations as needed.

Qualifications

8+ years of Travel & Expense experience with 3+ years of supervisory experience required

Deep understanding of Concur Expense and Travel Management

Experience with Travel & Expense tool implementation, enhancements, and SOX requirements

Ability to work with a global team in a matrix organization

Excellent oral and written communication with proven ability to influence up, down and across the organization

Comfortable enforcing company policies while maintaining employee satisfaction

Strong project management and problem-solving skills

Ability to multitask in a fast-paced environment

Detail oriented and results driven

Bachelor's degree in Business Administration, a related field or equivalent experience

 Other Qualifications & Desired Competencies

Strong problem-solving, analytical, interpersonal and communication skills.

Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties.

Displays strong initiative and drive to accomplish goals and meet company objectives.

Takes ownership and responsibility for current and past work products.

Excellent organizational and time-management abilities.

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