Description

*JOB SUMMARY* The Manager Clinic Operations 1 coordinates all activities in physician offices, clinics or other areas that assist patients to ensure high quality, patient-centered care and compliance with established policies, procedure and standards. This position manages two locations: Plano and McKinney and travel to each location when needed. *ESSENTIAL FUNCTIONS OF THE ROLE* * Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. * Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner. * Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives. * Interviews, selects, trains, supervises, evaluates, counsels and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned personnel. * Coordinates accounts receivable management to ensure maximum reimbursement. * Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care. * Provides information to physicians, community groups and referral agencies about programs provided by practices. * Investigates, resolves and documents resolution of patient complaints. *KEY SUCCESS FACTORS * * Proven leadership, communication, and problem-solving capabilities. * Demonstrated success in developing and supporting high-performing teams. * Strong ability to assess and balance team and individual workloads through effective time management, prioritization, and organizational skills. * Willingness and ability to travel as needed between the Plano and McKinney locations. * Experience with EMR systems preferred, with *Epic* strongly desired. * Prior medical leadership experience preferred. * *BENEFITS* Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *QUALIFICATIONS* - EDUCATION - Associate's or 2 years of work experience above the minimum qualification - EXPERIENCE - 3 Years of Experience