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Description
The Events Manager is responsible for independently overseeing all phases of SCRHA’s events, including concept development, logistics planning, venue and vendor coordination, budget oversight, registration systems, communications, and onsite execution. This individual will manage multiple events such as the awards dinner, trade show, golf tournament and other events simultaneously while ensuring operational efficiency, member satisfaction, and alignment with the Association’s goals.
The ideal candidate is a strategic and innovative event professional with the experience, judgment, and initiative required to deliver engaging, well-targeted event programming. The role requires high-level communication skills, strong organizational and administrative capabilities, and the ability to execute ideas that reflect emerging trends and audience preferences. Strong candidates will be able to work with colleagues in person and virtually seamlessly in a creative and supportive team environment.
This is a hybrid position, with three days in office and two days from home. Some travel may be required.
Requirements
QUALIFICATIONS and RESPONSIBILITIES
Event Planning & Execution
- 5–7 years of direct experience in event planning, preferably in a membership-based or nonprofit organization.
- Demonstrated success designing, planning, and executing events ranging from 10 to 1,500 attendees.
- Ability to lead multiple events simultaneously while maintaining timelines, accuracy, and attention to detail.
- Skilled in developing event branding and marketing strategies to maximize engagement and attendance.
- Experience managing vendor relationships, overseeing contractors and volunteers, and serving as a liaison to the Events Committee and third-party production partners.
- Oversee and execute all aspects of attendee registration, including system setup, tracking, communications, and troubleshooting.
- Create and manage event budgets with strategic oversight, cost control, and reporting accuracy.
Administrative & Organizational Skills
- Proficient in Microsoft 365 and technology for managing digital records, workflows, and event tools.
- Take detailed and precise meeting minutes for planning sessions and committee updates.
- Coordinate day-to-day administrative responsibilities including scheduling, registration systems, documentation tracking, and vendor communication.
- Compose and respond to professional correspondence and inquiries using correct grammar, tone, and format.
Collaboration & Communication
- Collaborate with internal teams and committees to ensure event goals and program alignment.
- Maintain clear, consistent communication with members regarding events, timelines, and expectations.
- Support other departments when needed to meet organizational goals.
Other Duties
- Perform other duties as assigned.
SPECIAL CONDITIONS
- Must be willing to work a flexible schedule, including evenings and weekends, to support Association events and member programs (e.g., breakfasts, luncheons, award ceremonies, tradeshows, fundraising, networking).
- Travel required within SCRHA’s service territory (San Diego, Imperial, southern Riverside County); no overnight stays expected.
- Requires reliable transportation, a valid California Driver’s License, and ability to lift 50 lbs.
- Candidates will be primarily based in San Diego, with occasional travel required to neighboring counties (Imperial and southern Riverside). The role requires a high degree of independence, initiative, and self-motivation.
Key Strengths:
- Planning and Organization: Essential for managing multiple event timelines, budgets, logistics, and administrative workflows with precision.
- Decision-Making Skills: Enables independent execution and real-time problem-solving across all phases of event planning.
- Creative Thinking: Drives the development of engaging event concepts and experiences aligned with evolving audience expectations.
- Budget Management: Ensures events remain financially viable through strategic forecasting, monitoring, and cost control.
- Vendor Management: Builds strong relationships with venues and service providers to guarantee seamless delivery and quality outcomes.
- Strong Communication: Supports timely, professional interactions with members, committees, vendors, and internal teams. They connect deeply with clients and team members.
Team Collaboration: Promotes a cooperative and responsive planning environment across departments and volunteer contributors.
GOALS, METRICS AND KEY PERFORMANCE INDICATORS (KPIs)
Operational Efficiency
- Maintain consistent planning timelines and deliverables across all concurrent events.
- Keep event budgets within a 3%–5% variance through effective forecasting and oversight.
Member Engagement
- Ensure accurate and timely communication with registered attendees.
- Maintain member satisfaction scores exceeding 85%, based on post-event surveys.
Registration & Technology
- Manage event registration systems with an error rate below 3%.
Financial Stewardship
- Achieve annual vendor cost savings of 5%–15% through strategic sourcing and negotiation.
Continuous Improvement
- Contribute at least five enhancements annually to event workflows, documentation systems, or planning tools.
Marketing & Promotion
- Initiate event marketing no less than 4 months in advance, requiring logistics to be completed beforehand.
