Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Position Overview

Engineering Manager oversees the daily operation, maintenance, and repair of all hotel facilities, including guest rooms, public spaces, and back‑of‑house systems. This leader ensures the consistent performance of major building systems - HVAC, refrigeration, electrical, mechanical, plumbing, and life‑safety-while supporting departmental leadership.

This role requires strong technical expertise, hands‑on troubleshooting ability, and the leadership presence to guide a diverse engineering team in a fast‑paced, design‑driven environment.

Key Responsibilities
- Oversee the maintenance and repair of all property assets to ensure optimal functionality and guest satisfaction.
- Lead, train, schedule, and coach a team of engineers and technicians, fostering a culture of accountability and service excellence.
- Support the Engineering leadership in managing departmental operations, special projects, and capital expenditure planning.
- Respond promptly to emergencies and operational issues, ensuring minimal disruption to guests and colleagues.
- Maintain all guest room equipment, public area systems, and back‑of‑house infrastructure including kitchen, laundry, mechanical, electrical, and HVAC systems.
- Interpret and work from blueprints, schematics, and technical manuals.
- Develop and implement preventive maintenance programs to extend equipment life and reduce operational costs.
- Assist in ensuring full adherence to - NYC Local Laws
- Maintain accurate documentation for inspections, permits, testing, and compliance reporting.
- Coordinate with third‑party inspectors, city agencies, and approved vendors to ensure timely completion of mandated work.
- Partner with Housekeeping, Food & Beverage, Front Office, and other departments to prioritize maintenance needs and support seamless hotel operations.
- Communicate effectively with guests and colleagues regarding maintenance concerns, repair timelines, and safety precautions.
- Maintain accurate records, logs, and documentation for audits, inspections, and regulatory compliance.
- Manage departmental budgets, procurement, and inventory of tools, parts, and supplies.
- Work closely with vendors and contractors to ensure quality, cost‑effective service delivery.
- Utilize hotel systems such as HotSOS, Opera, Kronos, and Microsoft Office to track work orders, labor, and operational performance.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Range: 75,000 - 85,000

You're more than welcome.

Qualifications

Qualifications
- Minimum 3-5 years of progressive engineering supervisory or management experience in a hotel or building environment; NYC hotel experience strongly preferred.
- Strong working knowledge of HVAC, refrigeration, electrical engineering, mechanical systems, and life ‑ safety systems.
- Experience with NYC building codes, Local Laws, and regulatory compliance processes.
- Ability to read and interpret blueprints, schematics, and technical documents.
- Experience working in a union environment preferred.
- High energy, entrepreneurial spirit, and a motivational leadership style.
- Excellent organizational, interpersonal, and administrative skills.
- Clear, concise written and verbal communication skills.
- Proficiency with hotel systems such as Opera, HotSOS, Kronos, Rex, and standard computer applications.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Demonstrated ability to work effectively with individuals from diverse backgrounds.
- A true desire to satisfy the needs of others in a fast ‑ paced environment.