Description

Account Manager – (RCDD Required)
Position Overview
The Account Manager –client-facing role responsible for the full lifecycle delivery of telecommunications and low-voltage infrastructure projects.

This role combines technical design, estimating, project management, subcontractor management, and client relationship ownership into a single accountable position.

The Account Manager acts as the single point of responsibility for project scoping, engineering, estimating, subcontractor sourcing, execution, and client management.

This position requires an RCDD certification and the ability to operate independently with minimal oversight.

Key Responsibilities
1. Client Relationship & Account Ownership
- Primary point of contact for EOUSA stakeholders nationwide
- Maintain strong relationships and ensure customer satisfaction

2. Engineering & Design (RCDD-Level)
- Develop telecom infrastructure designs (copper/fiber, pathways, TR/MDF layouts)
- Produce BOMs, run sheets, and scope narratives
- Ensure compliance with BICSI and EOUSA standards

3. Estimating & Proposal Development
- Prepare detailed estimates including labor, materials, subs, and travel
- Source and level subcontractor pricing nationwide
- Develop proposals aligned with margin targets

4. Subcontractor Sourcing & Management
- Build and maintain national subcontractor network
- Prequalify, onboard, and manage subcontractors
- Oversee execution and quality control

5. Project Management & Execution
- Manage projects from award through closeout
- Track budgets, schedules, risks, and change orders
- Coordinate internal and external teams

6. Financial & Operational Accountability
- Own GP% and cost control
- Support billing and maintain project records

7. Compliance & Documentation
- Ensure compliance with federal and EOUSA standards
- Manage submittals, as-builts, and closeout documentation

Qualifications
Required:
- RCDD Certification (mandatory)
- 5–10+ years in structured cabling / low voltage
- Experience with estimating and project management
- Experience managing multi-site or national accounts

Preferred:
- Federal/government contract experience
- Familiarity with BICSI and TIA/EIA standards

Core Competencies
- Full lifecycle ownership
- Technical expertise (RCDD-level)
- Commercial awareness
- Subcontractor network building
- Strong organization and communication skills

Key Performance Indicators (KPIs)
- Gross Profit %
- Estimate accuracy
- On-time delivery
- Customer satisfaction
- Subcontractor performance

Travel Requirements
Moderate travel is required for site surveys and project visits, especially for larger or more complex projects. Travel may include nationwide or OCONUS trips to support client needs, subcontractor coordination, and project execution oversight.

Compensation Structure
- Base Salary: $120K – $130K
- Performance bonus tied to GP%, execution, and account growth

Reporting Structure
Reports to the Director of the Telecom Business Unit.
Works closely with procurement and accounting teams.

Requirements

Qualifications
Required:
- RCDD Certification (mandatory)
- 5–10+ years in structured cabling / low voltage
- Experience with estimating and project management
- Experience managing multi-site or national accounts

Preferred:
- Federal/government contract experience
- Familiarity with BICSI and TIA/EIA standards